Virtual Office Solutions
Mail Acceptance & Forwarding
Clients who choose our Mail Forwarding Services can be confident in the knowledge that their mail will be dealt with through a dedicated point of contact. All mail is “logged in” and a corresponding log of all outgoing mail is maintained. For clients who cannot wait for regular mail to be forwarded by post an “Open and Send” service is available whereby the mail is routinely opened and either scanned and e-mailed or, if preferred and where possible, faxed to the recipient.
For clients who require a dedicated telephone number our Customer Services Centres use modern call centre technology. When calls are made to your dedicated number, a screen prompt displays your company greeting along with any specific instructions you may have requested on that day. The Operator relays the appropriate information to the caller, takes a message or re-directs the call to the number you have specified. The system connects you to your caller in seconds; no matter where you are in the world. It is as if you were in the adjacent office!
Meeting Room Facilities
Meet with clients and colleagues in a professional and private environment, complete with free access to WIFI and office support services. Our facilities and support staff will provide you with an experience that will leave you and your clients feeling that the office is your own.